FAQ about Tatami
Q.
I would like to lay tatami to wooden floor.
A.
You can lay tatami to wooden floors. We can receive your custom-order as your house / room.

Q.
Can I order deformed / original shape of Tatami?
A.
We can receive your custom-order as your house / room. It’s best to measure on the site, but please send your message from inquiirey.

Q.
Is it possible to change the thickness of Tatami?
A.
From 1.5cm to 6cm is available. More than 2.5cm is better for daily usage.

Q.
Is it possible to repair tatami mats which I bought another tatami shop?
A.
Of course, we will help you. Recently the number of consultations has increased that the customer doesn’t know their house’s tatami constructor. Please contact us all about tatami mats.

Q.
It’s my first time to order Tatami, How should I do at first?
A.
The best way to consult your tatami is that our staff goes to your place and check and talk directly. But consultation over the phone or e-mail is OK. Tell us whether you would like to order new one or renew your current tatami.
In addition, we propose the materials and tatami size considering your lifestyle. Please tell us your desire like “I want to spread tatami mats all over our Japanese-style room (what we call “Washitsu”).” “I would like to have my wooden flooring room with tatami.” “Could I feel the aroma of natural rushes?” and so on.
In case we couldn’t visit your place and you want to have a direct consultetion, we will connect you and our networks tatami shop near your place.

Q.
I just want to have a smaller tatami.
A.
We can receive your order from 90cm to 180cm square.

Q.
Tatami mats of my house are now damaged because we haven’t replaced our tatami since we had built our house. Is it possible to give an advice for me which I bought another tatami shop?
A.
Of course we will. The construction and sizes of tatami depends on tatami factory, so we will visit your place and see how the tatami mats are.

Q.
Can I order fusuma or paper-sliding?
A.
Of course we can.

Q.
How long does tatami keep/ last well?
A.
The base of tatami mat will last around 20 years. You can replace a surface of tatami and enjoy your tatami life!

Q.
Can I order tatami from overseas?
A.
Yes, you can.